How long will it take for my order to arrive?

Production: 1-3 business days
Shipping: 1-6 business days
Delivery Time: 2-9 business days

Please note: due to the COVID19 pandemic package deliveries may experience delays.


How much does the shipping cost?

Standard tracked shipping: $7.90 USD
Free tracked shipping: on orders of 50$ or more.

To which countries do you ship?

Currently we ship our products to the USA only.

 

How can I track my order?

After receiving your tracking number via email, visit www.ups.com/track.
Use the tracking number to check the status of your parcel.

 

Are the packages safe?

Thanks to the careful protective measures we're taking, our products and packaging are virus-free. Our couriers give you the option of "contactless" delivery.

 

Can I cancel my order?

Unfortunately, because all of our orders are for individually designed products, refunds cannot be given upon cancellation. Our products are made according to your unique specifications and cannot be sold to anyone else. If there's a problem with your order, please contact us at support@coozy.freshdesk.com

What if I’m unhappy with my order?

We’re passionate about producing quality canvas prints to bring inspiration to your walls, and we back this up with our 100% money-back guarantee. If you’re not happy with your canvas print, we’ll either reprint it for you or give you your money back.

Please email us a picture of your item and describe the issue. Our Customer Service representatives are very knowledgeable and will work with you to get you a product you’re happy with.

 

How do I get in touch?

For any questions or requests please email us at: support@coozy.freshdesk.com

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